Privacy Policy

Last Updated: June 17, 2026

This Privacy Policy describes how orchard-forge.com collects, uses, and protects your personal information when you use our services or interact with our website.

Information We Collect

Personal Information

When you submit a reservation request or contact us, we may collect:

• Full name
• Email address
• Rental preferences and service selections
• Any additional information you provide in your inquiry

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system information
• IP address and general location data
• Pages visited and time spent on our site
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• Processing and responding to your reservation requests
• Communicating about vehicle availability and booking confirmations
• Improving our services and website functionality
• Analyzing usage patterns to enhance user experience
• Complying with legal obligations and enforcing our terms

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in operating our business, under strict confidentiality agreements
• When required by law, legal process, or governmental request
• To protect our rights, property, or safety, or that of our users or the public
• In connection with a business transfer, merger, or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookie Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze web traffic and remember your preferences. You can control cookie settings through your browser preferences. For more detailed information, please review our Cookies Policy.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to object to or restrict certain processing activities
• The right to data portability

To exercise these rights, please contact us at [email protected].

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Reservation data is typically retained for administrative and legal compliance purposes.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: Level 12, 95 Pitt Street, Sydney NSW 2000, Australia